Terms of Use

Last updated: January 13, 2026

Vios Living is the trading name of the company. These Terms of Use govern access to and use of the website https://viosliving.com (the “Website”), owned by Vios Living, as well as the services and products offered on the Website.

Trade name: Vios Living

Company Address: 12 Sumner St, London, SE1 9JZ, United Kingdom

Company Registration Number: 87636328

Customer Service Contact: info@viosliving.com (We aim to respond within 24 hours.)

Section 1 – Online Store Terms

By accepting these Terms, you confirm that you are at least the age of majority in your place of residence. You may not use our products for any illegal or unauthorized purpose or violate any applicable laws. Any breach of these Terms will result in immediate termination of Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time. Content (excluding credit card data) may be transferred unencrypted; payment information is always encrypted during transmission.

Section 3 – Accuracy of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Any reliance on site material is at your own risk.

Section 4 – Modifications and Pricing

Product prices may change without notice. We are not liable for modifications, price changes, or discontinuation of the Service.

Section 5 – Products or Services

Certain products may be available exclusively online. We strive to display product colors accurately but cannot guarantee your screen’s display.

Section 6 – Billing and Account Information

We reserve the right to refuse or limit orders and quantities per customer or household.

Section 7 – Optional Tools

Third-party tools are provided “as is” and “as available” without warranties of any kind.

Section 8 – Third-Party Links

We are not responsible for third-party website content or accuracy.

Section 9 – User Submissions

You agree that we may use, edit, and distribute any feedback or submissions you provide.

Section 10 – Personal Information

Personal information is governed by our Privacy Policy.

Section 11 – Errors and Omissions

We reserve the right to correct errors and update information at any time.

Section 12 – Prohibited Uses

You may not use the site for unlawful purposes, harassment, infringement, or data misuse.

Section 13 – Disclaimer and Liability

Australia, UK & Ireland: Statutory consumer rights are not excluded.

United States: Services are provided “as is” without warranties to the fullest extent permitted by law.

Liability is limited to the maximum extent permitted by applicable law.

Section 14 – Indemnification

You agree to indemnify and hold Vios Living harmless from claims arising from your breach.

Section 15 – Severability

Invalid provisions do not affect the enforceability of remaining Terms.

Section 16 – Termination

Obligations incurred before termination survive termination.

Section 17 – Entire Agreement

These Terms constitute the entire agreement between you and Vios Living.

Section 18 – Governing Law

These Terms are governed by the laws of your country of residence, without limiting mandatory consumer protections.

Section 19 – Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance.

Section 20 – Returns and Refunds

We offer a 30-day return policy for items in original condition. Refunds are processed within 7 days of receipt. Shipping fees are non-refundable unless products are defective.

Section 21 – Contact Information

Questions about these Terms should be sent to info@viosliving.com.